Event Services is located on the 2nd floor of the Hilton Anaheim in the California Ballroom A & B. It's open on Wednesday, August 12 from 9 a.m. to 5 p.m., and on Thursday, August 13 through Sunday, August 16 from 7 a.m. to 7 p.m.
Event Services includes Will Call and Badge Support, Media Will Call, and D23 Membership Services.
If you need assistance with your event badge, please visit Will Call and Badge Support. Please have a photo ID ready to confirm you're the badge holder on record.
If you are a D23 Member and have a question about D23: The Official Disney Fan Club, please visit D23 Membership Services.
For event-related questions and concerns, please visit Guest Relations. Before the event, Guest Relations will be available on Wednesday, August 12, and Thursday, August 13, at Event Services in the Hilton Anaheim in California Ballroom A & B. During the event, Guest Relations in Lobby A/B is open Friday, August 14, to Sunday, August 16, from 9 a.m. to 8 p.m.
For event-related accessibility questions, please visit Accessibility Services. Before the event, Accessibility Services will be available on Wednesday, August 12, and Thursday, August 13, at Event Services in the Hilton Anaheim in California Ballroom A & B. During the event, Accessibility Services in Lobby A/B is open Friday, August 14, to Sunday, August 16, from 8 a.m. to 8 p.m.