American Sign Language (ASL) Interpretation and Communication Access Realtime Translation (“CART”) Services
Anaheim Convention Center
ASL Interpretation and CART Services are available upon request at event stages at the Anaheim Convention Center. It is recommended that Guests send a request for ASL Interpretation or CART Services to our Accessibility Services team as soon as they know they are interested in attending a presentation. Guests may visit Accessibility Services during the event to submit a request for services up to two (2) hours prior to the presentation or experience on-site at the Anaheim Convention Center. ASL Interpretation can be requested for select locations on the Show Floor, including for presentations at stages on the Show Floor and talent photo opportunities/signings. CART Services may also be requested for select locations on the Show Floor, including presentations at stages on the Show Floor. Admission to a presentation is not guaranteed by requesting ASL Interpretation or CART Services.
For more information, please email our Accessibility Services team at DLRAccessibilityServices@disney.com.
Honda Center
CART Services—a verbatim, word-for-word, instant translation of the spoken word into written text—is available in all seating areas. Guests may connect to CART Services using their own mobile device (phone or tablet). Visit Accessibility Services for assistance connecting to CART Services.
In addition, for Guests who prefer to not use their own device, Section 110 and 202 have been designated for CART Services/ASL Interpretation Viewing. Section 110 will feature three (3) monitors low to the ground and is also wheelchair accessible. Section 202 will feature three (3) large monitors mounted slightly to the right of the section. In both sections, one monitor will display an ASL interpreter, and a second monitor will display a camera feed of what’s happening on the stage. The third monitor will display CART live captioning. The designated seats in these sections are reserved for Guests (along with their companions) who require CART Services or ASL Interpretation.
If you are in need of ASL Interpretation and were not able to buy a seat in a designated section, please email DLRAccessibilityServices@disney.com for assistance prior to the event.