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  1. Support - D23
  2. D23 Membership & Account Management
  3. Account Management

Account Management

  • What if I encounter technical difficulties while purchasing event tickets or D23 Membership?
  • How do I cancel the renewal of my Gold Membership?
  • Can I upgrade to another D23 Gold Membership Plan mid-year?
  • How do I upgrade from General to a D23 Gold Membership plan?
  • I am not receiving D23 emails and e-newsletters. How can I be added to the mailing list?
  • When does my membership expire?
  • What is the difference between a Disney Account and a D23 Membership?
  • Will I have the same membership number if I change my membership level upon renewal?
  • How do I update my billing and shipping information?
  • Whom can I contact if I have questions about my membership?
  • Can I cancel my D23 Gold Membership?
  • What are the new D23 2026 Membership Plans?
  • Can I upgrade my D23 General Membership to a Gold Membership?
  • Can I give a D23 Membership as a gift?
  • Will I receive a confirmation of my membership upon joining D23?
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