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Emailed tickets will be sent from DisneyD23@events2email.com. Please make sure your mobile device can receive incoming text messages and data. If you still haven’t received tickets within 48 hours of the event, please contact Guest Services at GuestRelations@D23.com or call us during normal business hours (Monday-Friday, 6 a.m. to 6 p.m. PST) at (855) 323-5973.